FAQ's
We understand that moving can be a stressful experience, so we’re here to answer your questions and make sure your journey is smooth sailing. Here are some commonly asked questions:
Services:
- What services do you offer? We offer a wide range of relocation services for both domestic and commercial clients. This includes house removals, office removals, furniture removals, packing and unpacking, storage solutions, and more.
- Can you move specialized items? Yes, we have experience moving large furniture, antiques, pianos, fragile items, and even hot tubs! Just let us know what you need to move, and we’ll create a custom plan.
Booking and Quotes:
- How do I get a quote? You can easily request a free quote through our website, by phone, or by email. Just provide us with details about your move, including origin and destination, size of your belongings, and any special requirements.
- What factors affect the cost of my move? The cost of your move will depend on several factors, such as the distance you’re moving, the size of your belongings, any additional services you require, and accessibility at your pick-up and drop-off locations.
- Do I need to be present during the quote? It’s helpful if you’re present during the quote, especially if you have specific questions or requests. However, if you’re unavailable, we can work with you remotely based on your descriptions and photos.
Moving Day:
- What should I pack and what should I leave for the professionals? We recommend packing personal items, valuables, and fragile items yourself. Our team will expertly handle furniture, appliances, and large boxes.
- Do I need to provide packing materials? We can provide all the packing materials you need, including boxes, tape, bubble wrap, and protective covers.
- What happens if there’s damage during the move? We are fully insured, so you can rest assured that your belongings are protected. In the unlikely event of damage, we will handle the claims process efficiently.
Payment and Insurance:
- What payment methods do you accept? We accept all major credit cards, debit cards, and bank transfers.
- Do you offer insurance? Yes, we offer comprehensive insurance coverage for your belongings during the move. You can choose the level of coverage that best suits your needs.
- What about cancellation fees? We understand that plans can change. If you need to cancel your move, please let us know as soon as possible. Cancellation fees may apply depending on the time frame.
Still have questions?
We’re always happy to help! Don’t hesitate to contact us through our website, phone, or email. We’re here to make your move with Blake Transport as stress-free and smooth as possible.